The BBB Complaint Form is a tool provided by the Better Business Bureau to help consumers voice their concerns about businesses. By submitting this form, individuals can formally report issues and seek resolution. Understanding how to effectively use the form can empower consumers and promote accountability among businesses.
Consumer Complaint Form: Similar to the BBB Complaint form, this document allows individuals to report issues with products or services directly to a company or regulatory agency. It focuses on consumer rights and seeks resolution for grievances.
Small Claims Court Filing: This document is used when an individual wishes to take legal action for minor disputes. Like the BBB Complaint form, it aims to resolve issues, but through a formal legal process rather than mediation.
Dispute Resolution Form: Many organizations provide this form to facilitate the resolution of conflicts between consumers and businesses. It shares the goal of resolving disputes but may involve mediation or arbitration.
Product Return Request Form: This document allows consumers to formally request a return or exchange of a product. Similar to the BBB Complaint form, it addresses dissatisfaction with a purchase.
Warranty Claim Form: Used to claim benefits under a warranty, this form helps consumers seek remedies for defective products, paralleling the complaint process of the BBB in seeking resolution.
Insurance Claim Form: When policyholders experience a loss, they use this form to file a claim with their insurance company. Both forms serve to address grievances and seek compensation.
Customer Feedback Form: Companies often use this form to gather customer opinions and complaints. It functions similarly to the BBB Complaint form by providing a channel for customers to express dissatisfaction.
Grievance Form: Many organizations have this document for employees or consumers to report issues. Like the BBB Complaint form, it aims to document concerns and initiate a resolution process.
Online Review Submission: This informal document allows consumers to share their experiences with a business online. It parallels the BBB Complaint form in that both aim to inform others and encourage businesses to improve.
Feedback Survey: Companies often distribute these surveys to gather insights about customer satisfaction. Similar to the BBB Complaint form, they aim to identify areas for improvement based on consumer experiences.
COMPLAINT FORM
Better Business Bureau serving Alaska, Oregon & Western Washington
Your privacy is important to us. Our privacy policy can be found at www.bbb.org or by contacting us.
With Trust
Your Better Business Bureau recommends filing your complaint online at www.bbb.org.
IMPORTANT: COMPLETE ALL FOUR SECTIONS
COMPANY NAME
CONSUMER NAME
1
COMPANY ADDRESS, CITY, STATE, ZIP
CONSUMER ADDRESS, CITY, STATE, ZIP
COMPANY EMAIL
CONSUMER EMAIL
COMPANY PHONE #
CONSUMER HOME PHONE #
CONSUMER WORK PHONE #
2
DATE PROBLEM OCCURRED
DATE(S) YOU COMPLAINED TO
TO WHOM:
CO.
PRODUCT/SERVICE
BRAND NAME
MODEL NAME OR NO.
ORDER, CONTRACT, ACCOUNT # (if applicable)
IF ADVERTISING INVOLVED, WHERE/WHEN
AMOUNT INVOLVED
NAME OF SALESPERSON
$:
3
WHAT IS YOUR COMPLAINT? If you have any relevant documents such as contracts, receipts, or cancelled checks, please include a copy.
4
WHAT IS THE EXACT ADJUSTMENT YOU ARE REQUESTING FROM THE COMPANY?
TO THE CUSTOMER: MAIL THIS
COMPLETED AND SIGNED FORM
CUSTOMER SIGNATURE
BACK TO YOUR BBB. YOUR
SIGNATURE GIVES BBB
PERMISSION TO RELEASE THIS
DATE
INFORMATION TO REGULATORY
AUTHORITIES AS NECESSARY.
P.O.Box 1000 DuPont, WA 98327
Alaska: (907)562-0704 Oregon: (503)212-3022 Washington: (206)431-2222 or (253)830-2924 Fax: (206)431-2200
The text of your complaint will be publicly posted on the BBB Website (BBB reserves the right to not post in accordance with BBB policy). Please do not include any personally identifiable information in describing the nature of your complaint. By submitting your complaint, you are representing that it is a truthful account of your experience with the business. BBB may edit your complaint to protect privacy rights and to remove inappropriate language.
When filling out and using the BBB Complaint form, consider these key takeaways to ensure a smooth process:
Vaccination Card - It is bilingual, providing information in both English and Spanish.
The Georgia Power of Attorney for a Child form is essential for parents who need to delegate decision-making authority to another trusted adult during times of absence. Utilizing this Power of Attorney for a Child form ensures that caregivers can effectively manage the child's affairs, providing peace of mind in ensuring that their needs are met when the parent is not available.
What Does a W9 Look Like - Keep your W-9 form updated to reflect any changes in your tax status.
Waiver of Lein - It serves both the contractor's and owner's interests.
After you have gathered all necessary information regarding your complaint, you can begin filling out the BBB Complaint form. This form will help you clearly present your issue and seek resolution.
Once submitted, the BBB will review your complaint and take the necessary steps to address your concerns. You may receive updates on the status of your complaint as it is processed.